Frequently Asked Legal & Data Questions
Yes. Your account is yours; you control all deposits and can withdraw your balance at any time where local law permits. Depends on local law for final withdrawal eligibility. We do not confiscate balances; you're free to close your account and request a payout of all remaining funds within 14 days of closure.
When you close your account, your personal details are deleted within 90 days of closure. Transaction records for withdrawals via DANA, OVO, GoPay and QRIS are kept for seven years for tax and regulatory compliance only. You can request a data export before closure.
Every deposit is encrypted and verified against your registered name. Withdrawals route to the exact payment method you deposited from. We never store payment details after processing. Your bank or payment app also protects the transaction on their end.
Yes. Go to Account Settings > Legal & Support and submit a data-access request. Include your account username. We'll compile and send you a file of all personal data, deposits, withdrawals and account activity within 14 days, free of charge.
Contact our live chat or email support immediately with your username and the time you noticed the issue. We investigate within two hours and can lock your account, reset your password and review recent transactions. Keep a record of the suspicious activity.
Your session expires after 30 minutes of inactivity for security. Cookies on sport337 track your session and account preferences only; we don't use third-party cookies for advertising. Clear your browser cookies anytime or disable them in your browser settings.
No, unless required by law or you give explicit permission. Your personal details are never shared for marketing. Payment processors (DANA, OVO, GoPay and QRIS) receive only what they need to process your transaction. Our full data-sharing policy is in your account agreement.
